At SS Herbal India, we strive to assist our customers to the best of our abilities and maintain a flexible Cancellation Policy. Cancellations are only accepted if the shipment has not been dispatched. Once dispatched, orders cannot be cancelled. We reserve the right to cancel orders suspected of fraudulent transactions or violations of our terms and conditions without prior notification.

Cancellation Process

If you wish to cancel an order before shipment, please contact our customer support at https://diabeticcare.ssherbalindia.com/or call us at 8860606078 (Monday to Sunday, 9 AM to 9 PM). Upon cancellation, refunds will be processed within 2 – 5 business days.